Loneliness and a Lack of Belonging

Loneliness can exist even when surrounded by others. Social isolation, meanwhile, can occur without the person experiencing loneliness. A lack of belonging can involve something else: being part of a community yet not being considered a natural part of it. These experiences are closely related, but they must be distinguished from one another for an intervention to be effective.

Illustration for chapter 18: Loneliness and a Lack of Belonging
Illustration for chapter 18: Loneliness and a Lack of Belonging

A sociological perspective holds that relationships are not merely a collection of contacts. They have quality, rhythm, reciprocity, boundaries, and a place within larger networks. Therefore, the solution cannot always be for the person to be more social. Sometimes there is a lack of accessible meeting places. Sometimes there are many contacts, but few with whom the person can ask for help. Sometimes, negative or unequal relationships take hold and make it harder to form other bonds.

Loneliness, Isolation, and Belonging

Debra Umberson and Rachel Donnelly distinguish between social isolation and loneliness. Social isolation refers to an objective lack of social ties, contact, or participation. Loneliness is a subjective experience of the relationships one has not matching the relationships one desires. A person can therefore have few contacts and be content, or have many contacts and still feel lonely.

A sense of belonging involves being able to identify with a community and feeling that one’s membership is recognized by others. It can be found in families, friendships, work teams, clubs, religious communities, neighborhoods, or other groups. A sense of belonging is not automatically positive. A group can offer a strong sense of community while at the same time demanding submission or excluding others. Therefore, a concrete analysis must show both what membership makes possible and what demands it places on participants.

Social anxiety and depression can affect social contact and a sense of belonging but are not synonymous with loneliness. They need to be assessed and treated as the problems they are. A sociological analysis can complement this by showing which networks, group boundaries, and local conditions influence the ability to form or maintain relationships.

Isolation or Loneliness?

Purpose: To determine which aspect of a relationship problem needs to be changed.

Describe a typical week: Which people or groups do you have contact with, how often, and in what contexts?

Assess separately whether the amount of contact is sufficient and whether the closeness, reciprocity, and nature of the contacts meet your expectations.

Write down whether what is primarily missing is contact, a closer relationship, a sense of belonging to a group, or the opportunity to participate on reasonable terms.

Choose a next step that addresses that specific need. A step toward more contact should not replace the need for security or closeness.

Afterward: Articulate the need without making the number of relationships a measure of personal worth.

Limitations and when not to do this exercise: If loneliness is accompanied by severe depression, suicidal thoughts, or significantly impaired daily functioning, professional help is needed.

The Quality of Relationships and Negative Bonds

Research on social relationships has often emphasized support, but relationships can also be conflict-ridden, demeaning, or demanding. Shira Offer uses the term “negative social ties” to refer to relationships associated with conflict, disapproval, or other stressors. Such ties are important because they can affect well-being even when the network appears large on paper.

A negative bond is not the same thing as every disagreement. Close relationships often involve both support and conflict. What is sociologically relevant is the recurring pattern, the power dynamic, and the consequences for other relationships. If a relationship demands constant vigilance or makes other contexts inaccessible, it can contribute to isolation even though the person is not physically alone.

The Relationship Inventory

Purpose: To distinguish different functions within the network and identify where support, reciprocity, and strain exist.

List the people and groups with whom you have regular contact. Feel free to use roles instead of names if the material is to be saved.

Indicate which contacts provide practical help, emotional support, everyday companionship, information, or a sense of belonging to a group.

Indicate where the contact is reciprocal and where responsibility, initiative, or adaptation usually lies with one person.

Choose an area where your network lacks a specific function. Describe the type of relationship or context that is needed—not just that you need to meet more people.

Afterward: The inventory shows how relationships functioned during a specific period. It does not rank people by value.

The Consequences of Negative Ties

Purpose: To investigate whether a stressful relationship also limits other social opportunities.

Choose a recurring relationship that often leaves you feeling anxious, guilty, in conflict, or extremely exhausted.

Describe the specific pattern: what happens, how often, and what consequences does it have for your time, self-confidence, and other relationships?

Write down what boundaries, support people, or formal resources would reduce the strain of the relationship.

Choose a safe change and identify who can help implement it.

Follow-up: After a set period, assess whether the change has freed up time or created a sense of security for other relationships.

Limitations and when not to do this exercise: In cases of threats, violence, stalking, or intense control, this exercise should not lead to a one-on-one confrontation. Seek specialized support and prioritize safety.

Interaction Rituals and Emotional Energy

Randall Collins uses the term “interaction ritual” to describe situations where people gather, set themselves apart from others, focus their attention on a shared goal, and develop a shared atmosphere. When these elements reinforce one another, the result can be solidarity, shared symbols, and emotional energy: a more lasting sense of agency and commitment following the gathering.

The term “ritual” here does not necessarily mean a solemn ceremony. It can refer to a recurring conversation, a choir rehearsal, a collaborative project, or an activity in which the participants are truly focused on the same thing. Emotional energy is not a medical measure, nor is it a sign of moral goodness. An exclusive group can also foster strong solidarity. The analysis must therefore distinguish between the power of the ritual and the consequences of the group.

The Four Ingredients of a Ritual

Purpose: To assess which conditions in a specific gathering foster or hinder a sense of belonging.

Choose a recurring gathering that you participate in or could try attending. Describe who is actually present.

Examine the boundaries of participation: How does it become clear who is participating, how does a new person join, and what barriers exist?

Write about what the group’s collective attention is focused on and whether participants can sense each other’s reactions.

Describe the atmosphere during and after the meeting. Note whether participation fosters a sense of agency, security, or a desire to return.

Choose a small change in presence, introduction, shared focus, or feedback that can strengthen a weak element.

Afterward: Try out the change on one occasion and assess whether it makes participation more reciprocal, not just more intense.

Limitations and when not to do this exercise: Do not force enthusiasm or closeness. Refrain if the context is exclusionary, draining, or unsafe.

Strong and Weak Ties

Mark Granovetter distinguishes between strong and weak social ties. Strong ties are often characterized by close contact, intimacy, and greater mutual responsibility. Weak ties are less intense connections: former colleagues, acquaintances, neighbors, or people you encounter regularly in a particular setting. They are not inferior versions of friendship. Since they often connect networks that would otherwise overlap less, they can provide access to new information, new activities, and new social contexts.

For those who lack a sense of belonging, the expectation to immediately form close friendships can be both difficult and misguided. A weak tie can be a reasonable first step: someone says hello, remembers your name, or shares information. When such contacts recur, they can sometimes grow stronger, but their value does not depend on that happening.

The Map of Weak Ties

Purpose: To identify recurring, low-intensity contacts that can increase access to information and context.

List places and activities you return to, even if the interactions there are brief.

Identify people who recognize you, share an interest, or can provide information about another context.

Choose a connection that can be activated with a specific action: say hello, ask a concrete question, return at the same time, or share relevant information.

Determine a reasonable sign of progress, such as a second contact or learning about an activity. Do not demand immediate closeness.

Afterward: Follow up to see if the contact increases orientation and opportunities for participation. Respect both your own and others’ boundaries.

Group Identity and Reconnection

Catherine Haslam and her colleagues posit that group membership can provide social identity: a sense of “we” that becomes part of how a person understands themselves and acts. Groups can offer meaning, norms, practical support, and continuity. What matters is not simply being on a list but whether the person identifies with the group and is recognized as a participant.

In a randomized study involving 120 adults with mental health challenges, a program was tested that helped participants identify, strengthen, and establish group membership. The results apply to this specific intervention and follow-up; they do not show that group membership replaces other forms of treatment. Nevertheless, the study is useful for distinguishing between general advice to socialize with others and more specific work on which groups can provide a sense of identity and support.

The Social Identity Map

Purpose: To distinguish groups that provide a recognized sense of belonging from groups where membership is primarily formal.

List groups that are or have been significant to you: work, education, organizations, family, faith, place, interests, or other communities.

For each group, indicate whether you participate, identify with the group, and feel that others recognize you as a member.

Note which groups provide meaning, support, or continuity, and which ones primarily require conformity without a corresponding sense of belonging.

Choose a group to reconnect with, strengthen your ties to, or cautiously explore. Specify the specific action that makes membership real.

Afterward: Don’t just assess how many groups there are. A single recognized affiliation can have a different impact than multiple formal memberships.

Re-engagement in Two Steps

Purpose: To make re-entry into a previous context manageable and easy to follow up on.

Choose a group or activity where there was previously some degree of affiliation and where re-establishing contact is safe and realistic.

First, make a low-intensity contact: ask for current information, express interest, or contact someone who can describe the situation.

Then, arrange a specific participation with a clear start and end, such as a meeting or a defined task.

After participating, assess whether you were treated as a participant, whether the activity provided a shared focus, and whether you’d like to return.

Afterward: A “no” or a lukewarm reception provides insight into the context—it’s not a general judgment of your ability to belong.

Places and Organized Opportunities to Meet

Relationships need places, times, and institutions where contact can be sustained. An area may have many residents but few free venues, accessible transportation, or activities where a person can participate without an established connection. A lack of belonging can therefore be linked to local infrastructure and not just to one’s ability to take initiative.

Organized meeting places also differ from one another. Some require quick social skills and constant presence. Others have a clear purpose, regular meeting times, and defined roles that make it possible to join gradually. For a new participant, a shared activity or interest can reduce the pressure to immediately talk about oneself.

The Space That Supports or Hinders Connection

Purpose: To explore which material and organizational conditions influence the ability to return.

Choose an activity or meeting place in the local area. Note the cost, transportation, hours of operation, physical accessibility, and whether advance registration is required.

Examine how a new person is welcomed, whether there is a clear activity, and whether participation can be ongoing.

Identify a barrier that the activity can help overcome and one that requires support from someone else.

Formulate a concrete proposal or a question for the person organizing the venue.

Afterward: If the venue is not accessible, the conclusion should not be that the person lacks motivation. Look for another setting or direct the need for change toward the organizer or the municipality.

Social Prescription and Coordinated Support

Social prescription typically involves connecting a person in healthcare or another setting to activities and support in the local community, sometimes with the help of a dedicated coordinator. The idea is that problems influenced by isolation, finances, activity levels, or everyday living conditions cannot always be addressed through medical interventions alone.

The research evidence is mixed. Matthew Cooper and his colleagues’ systematic review found significant differences between interventions and low certainty in several findings. Therefore, social prescribing should not be presented as a general treatment for loneliness or mental health issues. It may be relevant when there is a clear need, an actual local program, support during the transition, and the ability to follow up on whether participation is effective.

Decision on Social Prescription

Purpose: To assess whether an organized link to an activity meets the specific need.

Articulate the need: more social connections, meaningful activities, practical support, a sense of group identity, or an accessible place to return to.

Research an actual program and check the cost, schedule, accessibility, leadership, and how new participants are introduced.

Assess what support is needed for initial contact and continued participation. Specify who can provide the support.

Determine what to follow up on and when: attendance, sense of belonging, stress, sense of security, or need for other assistance.

Afterward: Discontinue or change the intervention if it does not meet the need or increases stress. Just because an activity exists does not mean it is suitable.

Limitations and when the exercise should not be done: The exercise is not a substitute for medical care or treatment. In cases of social anxiety, depression, or other mental health issues, the intervention must be coordinated with relevant professional support.

Chosen solitude and the ability to stand on one’s own

Being alone is not always a problem. Chosen solitude can provide rest, concentration, and the opportunity to act without constantly having to adapt to a group. The difference lies in the degree of choice and in whether the person can move between solitude and social interaction. Solitude becomes more troubling when it is unwanted, when the path back is blocked, or when negative experiences make every new attempt too costly.

The goal, therefore, need not be maximum social activity. A healthy social situation can consist of a few secure bonds, recurring casual contacts, one or more groups where membership is acknowledged, and sufficient space for privacy. This composition varies from person to person and over the course of a lifetime.

A Sociological Definition of Belonging

A useful definition should specify what is missing and the social conditions that perpetuate that deficiency. It can describe how a network contains many superficial contacts but lacks mutual support, how previous group affiliations have weakened after a move, or how local gathering places have barriers that make regular participation difficult. It should also identify resources: a weak tie that can be activated, a group to reconnect with, or an activity with a clear introduction.

The next course of action is then selected at the appropriate level. The individual may establish a limited contact. A relationship may need to become more reciprocal. A group may improve its introduction of new participants. An organization or municipality may need to adjust costs, schedules, or accessibility. When responsibility is distributed in this way, both passivity and the expectation that the isolated individual alone must create the missing social conditions are avoided.

Concept Overview

This overview presents the key concepts used in Chapters 17–18. The concepts are listed in the order in which they appear in the chapters.

Stress process: the relationship between stressors, social positions, resources, and consequences over time; stress is understood as something that develops and is transmitted, not merely as a single reaction.

Chronic stress: a recurring or long-term stressor that is inherent in everyday roles and circumstances.

Stress spillover: when an initial stressor creates new problems in other areas of life, such as when uncertain work schedules affect sleep and caregiving.

Emotional regulation: a social expectation regarding which emotions are appropriate in a given situation, how intense they may be, and how they should be expressed.

Emotional labor: the act of trying to change a feeling or its expression so that it conforms to an emotional rule.

Superficial acting: when the expression is adjusted even though the original emotion persists.

Deep acting: when a person attempts to change the emotion itself so that it aligns with the expectations of the situation.

Emotional wage labor: emotional labor that is part of paid work and is governed by the employer’s or the profession’s requirements.

Work demands: physical, cognitive, social, or organizational aspects of work that require sustained effort.

Work resources: conditions that make work possible and sustainable, such as staffing, competence, influence, clear goals, support, and recovery.

Control over time: the actual ability to anticipate, influence, and define when work and other demands are to be carried out.

Social time: time shaped through coordination with other people, organizations, schedules, and institutions; it is therefore not entirely at the individual’s disposal.

Care practice: work through which needs are addressed, responsibility is assumed, care is provided, and feedback is received.

Social isolation: an objective lack of social ties, contact, or participation.

Loneliness: a subjective experience of one’s existing relationships not matching one’s desired relationships.

Belonging: the experience of identifying with a community and being recognized by others as part of it.

Negative social bond: a recurring relationship characterized by conflict, disapproval, or other strain; this is not the same as every occasional disagreement.

Interaction ritual: a gathering in which presence, a threshold for participation, a shared focus, and a shared atmosphere can foster solidarity and continued engagement.

Emotional energy: the drive and willingness to continue participating that may persist after a successful interaction; the concept is not a medical measure of energy.

Strong tie: a relationship typically characterized by greater closeness, more frequent contact, and more mutual responsibility.

Weak tie: a less intense connection that can link different networks and provide access to information and contexts that close connections do not reach.

Social identity: the aspect of self-concept derived from membership in and identification with a social group.

Social referral: an organized link from healthcare or other services to activities and support in the local community, often facilitated by a coordinator.

Chosen loneliness: isolation that the person themselves desires and can choose to leave; it differs from involuntary loneliness and blocked contact.

References

Swedish Work Environment Authority. (2023). AFS 2023:2 Planning and Organizing Work Environment Efforts—Basic Obligations for Those with Employer Responsibilities.

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2023). Job Demands–Resources Theory: Ten Years Later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 25–53.

Collins, R. (2004). Interaction Ritual Chains. Princeton University Press.

Cooper, M., Avery, L., Scott, J., Ashley, K., Jordan, C., Errington, L., & Flynn, D. (2022). Effectiveness and active ingredients of social prescribing interventions targeting mental health: a systematic review. BMJ Open, 12, e060214.

Cornwell, B., Gershuny, J., & Sullivan, O. (2019). The Social Structure of Time: Emerging Trends and New Directions. Annual Review of Sociology, 45, 301–320.

Gerstel, N. & Clawson, D. (2018). Control over Time: Employers, Workers, and Families Shaping Work Schedules. Annual Review of Sociology, 44, 77–97.

Granovetter, M. S. (1973). The Strength of Weak Ties. American Journal of Sociology, 78(6), 1360–1380.

Haslam, C., Cruwys, T., Haslam, S. A., Dingle, G., Chang, M. X.-L., & Jetten, J. (2019). GROUPS 4 HEALTH reduces loneliness and social anxiety in adults with psychological distress: Findings from a randomized controlled trial. Journal of Consulting and Clinical Psychology, 87(9), 787–801.

Hislop, J. & Arber, S. (2003). Sleepers Wake! The Gendered Nature of Sleep Disruption among Mid-life Women. Sociology, 37(4), 695–711.

Hochschild, A. R. (1983). The Managed Heart: Commercialization of Human Feeling. University of California Press.

Offer, S. (2021). Negative Social Ties: Prevalence and Consequences. Annual Review of Sociology, 47, 177–196.

Pearlin, L. I., Menaghan, E. G., Lieberman, M. A., & Mullan, J. T. (1981). The Stress Process. Journal of Health and Social Behavior, 22(4), 337–356.

Tronto, J. C. (1993). Moral Boundaries: A Political Argument for an Ethic of Care. Routledge.

Umberson, D. & Donnelly, R. (2023). Social Isolation: An Unequally Distributed Health Hazard. Annual Review of Sociology, 49, 379–399.

Williams, S. J. (2008). The Sociological Significance of Sleep: Progress, Problems, and Prospects. Sociology Compass, 2(2), 639–653.

World Health Organization. (2019). Burnout: An Occupational Phenomenon. International Classification of Diseases.